Diepholz Auto Coronavirus Information & FAQ

Yes, the Diepholz Auto Group is open right now!

At this time, you're still welcome to visit us at one of our Buick or Chevy dealerships in Charleston, IL, or Paris, IL by appointment only. If you choose to visit us, please know that all of us at Diepholz Auto consider the health and safety of our customers and employees a top priority. Therefore, we have new practices and sanitation measures in place so you can feel confident in our environment.

Yes, you can buy a car from a Diepholz Auto dealer right now.

We're committed to serving the local Charleston, IL, community any way we can during this pandemic, so we're making it easier than ever to upgrade to a new car while practicing recommended social distancing techniques. You may visit our Jeep or Chevy dealer in person by booking an appointment, but we also make it easy to buy a car online with our online shopper tool. Whether you're interested in buying or leasing a new Ram or Buick, you'll get peace of mind knowing we'll deliver it to you for a test-drive or after the purchase.

If you choose to have a car delivered to you, know that all of our vehicles are properly cleaned and sanitized per the guidelines we've received from local authorities. Our staff is trained on the best practices for social distancing to ensure every interaction is safe.

Learn more about the Diepholz Auto delivery service.

Since auto repair shops are essential businesses in Illinois, Diepholz Auto is open and accepting service appointments right now.

Yes, Diepholz Auto is open for service. Auto repair shops are essential businesses, so we will continue to remain open unless instructed differently by authorities.

Whether your check engine light is on or you simply want to take care of routine maintenance, you can trust our service centers in Charleston for reliable auto repairs nearby. We can take care of Buick oil changes, brake repairs, battery replacements and more! Plus, we're making it easier than ever to get the quality car repairs you need because we'll come to you. We're currently offering service pick-up and delivery if you'd prefer that we come to you and to allow for safe social distancing. If you'd like to schedule a service appointment or learn about our current hours, contact Diepholz Auto Group.

Yes, Diepholz Auto is happy to deliver to you.

To protect both our customers and our employees, the entire team at Diepholz Auto Group is practicing safe social distancing. However, we are working and we're ready to tend to all your automotive sales and service needs. If you're interested in buying a vehicle from us, our team would be happy to bring you the car, truck or SUV you've been eying so you can take a test-drive. Check out our Online Shopper and see how easy it is to buy a car online from home.

Here at Diepholz Auto, there's nothing more important to us than the health and safety of our customers and employees. In addition to our regular cleaning schedule, we've taken additional measures to protect our community, including:

• Increasing the number of times our dealership is cleaned daily.
• Sanitizing high-touch areas frequently, including door handles, chairs, desks and phones.
• Disinfecting our vehicles before and after test-drives, including high-touch areas like door handles, key fobs, steering wheels and gear shifts.
• Ensuring that all our employees are washing their hands frequently and using hand sanitizer in between washings.
• Instructing any employee who does not feel well or is experiencing symptoms to stay home from work, and encouraging customers who do not feel well to reschedule their appointments or speak with us remotely.
• Postponing any business-related travel, including meetings and vendor visits.

If you're using your car for errands like grocery store runs or any other purpose, it's important to sanitize it frequently to prevent the spread of coronavirus. Not sure how to disinfect your car? We recommend the following measures:

• Wash your hands; put on disposable gloves (if available) before you begin sanitizing your car.
• Use a mild dish soap or other common household disinfectants to scrub high-touch areas like the dashboard, steering wheel, touchscreens and door handles.
• If you have space and supplies, consider keeping disinfecting wipes in your car for more frequent wipe downs.
• Not sure how to clean leather seats in a car? You can use any type of leather cleaner. Be sure to use a microfiber cloth to avoid scratching the leather!